CreditSoft Resources
Resources

CreditSoft user guide and admin docs

This page keeps CRM documentation, AI settings, webhook routes, installer notes, and operator help from falling into old generic documentation links.

Guide map

Start with the thing you are trying to connect.

The CRM, public site, client portal, companion, and office nodes are different surfaces, but they should all route back through the same CreditSoft intranet.

User guide

Introduction

What CreditSoft connects: public website, admin, intranet, CRM, client portal, companion, and office nodes.

Office setup

Installers, update checks, license validation, local router, and the PWA shell.

Client work

Leads, roster, documents, reports, disputes, letters, and portal handoff.

Admin guide

API / Webhooks

Website leads, portal uploads, companion captures, Meta callbacks, and multi-office sync routes.

AI settings

OpenRouter, Ollama Cloud, and OpenCode Zen provider settings used by the intranet assistant.

Updates

Release feed, installer packages, daily license heartbeat, and office package checks.

CRM guide

CRM bridge

The CRM is embedded inside the intranet and uses CreditSoft's local API bridge for office workflows.

Campaigns

Lead nurture, onboarding follow-up, dispute reminders, payment nudges, and reactivation messaging.

Webhooks

CRM admin webhooks should point at the intranet API routes, not the generic CRM-only docs.

API / Webhooks

Use CreditSoft intranet routes, not generic CRM placeholders.

Website lead forms, portal uploads, browser companion captures, Meta callbacks, and multi-office node events should land on the office API. The CRM admin screen can show those routes, but the intranet owns the keys and sync logic.

POST /api/v1/clients POST /api/v1/clients/{cuid}/documents POST /api/v1/browser-companion/intake POST /api/v1/cluster-actions/apply POST /api/v1/cluster-db-events/receive GET /api/v1/meta/callback
AI settings

The intranet already has the AI control surface.

The assistant, CTO advice, letters, briefs, report review, and operational suggestions should use the provider selected in the intranet AI settings. CRM-only API keys are not the source of truth.

Documentation

Old docs links should resolve here instead of 404.

Links such as /resources#/user-guide/introduction now land on a real resources page. The hash can still point people into the guide without breaking the server route.